Total Electrical Contractors Ltd is an established electrical contractor. We ensure that all electrical installations are fitted to the highest standards and meets all safety requirements, building regulations, and industry best practices.

We pride ourselves on our strong reputation for quality workmanship, which complies with all health and safety standards and adhere to all applicable British regulations and approved codes of practice.

Our expert team of electricians have uncompromising standards of excellence. We’re precise in our approach and only use top-quality materials and craft to ensure your new installation complies with the highest technical and safety standards.

We aim to achieve the above by implementing a quality management system (QMS) that complies with the international standard ISO 9001:2015. We also commit to monitor the effectiveness of our quality system in order to continually improve our operations and to meet the requirements of our customers, as well as our legal and regulatory and any other applicable requirements. We are aware of the impact of climate change and the importance of making our products and operations as sustainable as possible so we can do our bit to mitigate this issue.

The scope of our QMS is “the design, installation and test of domestic, commercial and industrial electrical installations and the provision of related Facilities Management Services”.

All personnel within the company are responsible for the quality of their work. We provide training and/or support and have established systems to assist all personnel to achieve the standards required. While we endeavour to consistently meet and exceed our customers’ expectations, we have to recognise that we don’t always achieve our own standards. If a customer complains, we are committed to investigating the complaint and will do our best to rectify the situation and to learn from it.

The policy, organisation and procedures necessary to achieve the requirements are described in our QMS. Quality objectives of the company are agreed annually at Management Review Meetings and reviewed regularly for effectiveness. At these meetings, we ensure that this policy and the quality objectives remain compatible with the strategic direction and the purpose and context of our organisation.

Our Quality Manager is responsible for monitoring the quality system and reports regularly to the Board of Directors on the system’s implementation, status and effectiveness.

Lewis Hastings
Director